Dispatcher with Customer Focus at AIM

Scrapmetal

📍 hamilton, on, Canada

Full-time Other-General

Job Description

Take on the role of Dispatcher with AIM, focusing on exceptional customer service while scheduling drivers for effective deliveries. This position involves a dynamic work environment where problem-solving is key.
As a Dispatcher at AIM, leverage your 2+ years of fleet dispatching experience to coordinate customer calls and manage driver schedules. You'll facilitate communications between scale operators and drivers, ensuring all operations run smoothly within compliance. This role challenges you to plan effective routes for customer pickups while maintaining high safety standards.
Key Responsibilities:
• Coordinate and distribute all customer service calls
• direct trucks and provide quality assessment feedback
• Monitor compliance of driver hours safely
• Efficiently track incoming and outgoing shipments
• Plan optimal routes based on requests
Requirements:
• Minimum of 2 years experience in fleet dispatching
• Proficient in Microsoft Office tools
• St...
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