Dispatcher (Operations)

Job Description

Seven Star Communications (Pvt.) Ltd. is a fast-growing UK-based taxi dispatch startup, established in 2023. We specialize in taxi dispatch services, call center operations, and real-time driver coordination for UK transport companies. We are seeking enthusiastic fresh graduates for the role of On Rotation Dispatcher (Operations) to join our dynamic team in Rawalpindi.

Responsibilities

• Manage incoming bookings and ensure efficient dispatch of taxis.
• Coordinate real-time communication between drivers, operators, and customers.
• Monitor and maintain records of all dispatch activities.
• Provide excellent customer service and address any inquiries or issues.
• Collaborate with the operations team to optimize performance and improve service delivery.

Job Specification

• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced...