Dispatch Coordinator

SERVPRO

📍 Rockville, Maryland, United States

Full Time Material Recording, Scheduling, Dispatching, and Distributing Workers

Job Description

Benefits:
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • SERVPRO Team Gutierrez is hiring a Dispatch Coordinator!As the Dispatch Coordinator, you will perform customer service and administrative tasks related to receiving and routing calls and emails, intake and dispatch of new emergency mitigation service requests & other referrals, qualifying and prioritizing projects efficiently, monitoring and tracking technicians’ routes and appointments, and general office support. Responsibilities involve coordinating and communicating between various teams, technicians, and customers/clients to ensure that services are delivered promptly and effectively, and all project files and databases are updated appropriately.
    Key Responsibilities

    Customer Service:
     · Deliver excellent customer service by creating a positive first impression and maintaining a pr...
    Apply for this Position