Director-Staffing Operations and Process Excellence

Mastech Digital

📍 India, Uttar Pradesh, India

Full-time Operations Specialties Managers

Job Description

Location: Noida – 132

Work Model: Hybrid

  • Monday to Thursday – Work from Office
  • Friday – Work from Home

Work Timings

  • Shift: EST Hours
  • Timing: 6:00 PM IST to 3:00 AM IST

We are looking for a Process Excellence Leader to drive operational efficiency and transformation within our US IT Staffing business.

This role will act as a key bridge across Finance, Operations, MIS, and Sales, enabling alignment across demand planning, submissions, closures, and revenue through structured processes and data-driven insights.

Key Responsibilities

  • Lead process improvement initiatives using Six Sigma methodologies (DMAIC or equivalent)
  • Conduct value stream mapping to identify gaps and implement scalable solutions
  • Analyze financial & operational data to drive actionable insights and revenue alignment