Director, Service Contracts Lifecycle Operations (Office: Nashville, TN)
P
Philips
📍 Nashville, TN, United States
Job Description
**Service Contracts Lifecycle Operations Leader (Office: Nashville, TN)**
The Service Contracts Lifecycle Operations Leader is responsible for end-to-end contract execution across quoting, booking, and lifecycle management functions. This role drives operational excellence, scalability, process simplification, and customer satisfaction while supporting predictable service contract growth across Philips North America. You will lead teams responsible for contract lifecycle execution, operational transformation, and continuous improvement initiatives while fostering a culture of accountability, collaboration, and innovation.
**Your role:**
+ End-to-end ownership of service contract lifecycle; accountable for quoting, booking, invoicing, corrections, cancellations, removals, and ongoing contract support to ensure accurate entitlement and billing.
+ Operational excellence, scale, and performance management; drive consistency, throughput, KPIs, quality measures, and productivity ...
The Service Contracts Lifecycle Operations Leader is responsible for end-to-end contract execution across quoting, booking, and lifecycle management functions. This role drives operational excellence, scalability, process simplification, and customer satisfaction while supporting predictable service contract growth across Philips North America. You will lead teams responsible for contract lifecycle execution, operational transformation, and continuous improvement initiatives while fostering a culture of accountability, collaboration, and innovation.
**Your role:**
+ End-to-end ownership of service contract lifecycle; accountable for quoting, booking, invoicing, corrections, cancellations, removals, and ongoing contract support to ensure accurate entitlement and billing.
+ Operational excellence, scale, and performance management; drive consistency, throughput, KPIs, quality measures, and productivity ...