Director, Program Management

Position Summary…

Role summary:

The Director, Program Management provides strategic leadership by aligning business objectives with customer needs and driving the development and execution of comprehensive program plans. This role oversees cross-functional teams, manages resource allocation, and evaluates operational processes to ensure optimal outcomes. The position fosters continuous improvement, supports talent development, and promotes adherence to company standards and ethics. By collaborating with senior leaders and stakeholders, the Director ensures informed decision‑making, risk management, and the successful delivery of enterprise‑wide initiatives that enhance service capabilities and drive business growth.

About the team:

The Central Operations Chief of Staff Office functions as the strategic coordination center, advancing key priorities, transformation efforts, and leadership goals. This team partners with senior leaders to oversee bus...