Director of Quality Excellence

About the Company

Founded in 2015, PHIL is a Series D health-tech startup building a platform that interfaces between doctors, pharmacies, and patients to streamline prescription management and delivery. Their B2B2C platform connects patients, prescribers, pharmacies, and manufacturers to enable affordable and timely access to medicine.

Responsibilities

• Define and own the strategy to scale quality through automation, software-based quality controls, and AI-enabled monitoring
• Build AI-driven monitoring to flag error signals in real time and surface risk patterns
• Partner with Engineering and Product to embed automated quality checks directly into operational systems
• Shift the quality function from detecting errors to preventing them upstream through process controls and system design
• Own an escalation framework for cross-functional quality issues and drive them to resolution
• Lead and develop the quality team...