Director of operations - restaurant

Tim Hortons Québec

📍 azilda, on, Canada

Full-time Other-General

Job Description

Responsibilities

  • Analyze budget to boost and maintain the restaurant's profits
  • Evaluate daily operations
  • Monitor revenues to determine labour cost
  • Monitor staff performance
  • Plan and organize daily operations
  • Recruit staff
  • Set staff work schedules
  • Supervise staff
  • Train staff
  • Determine type of services to be offered and implement operational procedures
  • Balance cash and complete balance sheets, cash reports and related forms
  • Conduct performance reviews
  • Organize and maintain inventory
  • Ensure health and safety regulations are followed
  • Participate in marketing plans and implementation
  • Leading/instructing individuals
  • Address customers' complaints or concerns
  • Provide customer service
  • Manage events

Qualifications

  • Education: College/CEGEP
  • Experience: 3 yea...
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