Director of operations - restaurant
T
Tim Hortons Québec
📍 azilda, on, Canada
Job Description
Responsibilities
- Analyze budget to boost and maintain the restaurant's profits
- Evaluate daily operations
- Monitor revenues to determine labour cost
- Monitor staff performance
- Plan and organize daily operations
- Recruit staff
- Set staff work schedules
- Supervise staff
- Train staff
- Determine type of services to be offered and implement operational procedures
- Balance cash and complete balance sheets, cash reports and related forms
- Conduct performance reviews
- Organize and maintain inventory
- Ensure health and safety regulations are followed
- Participate in marketing plans and implementation
- Leading/instructing individuals
- Address customers' complaints or concerns
- Provide customer service
- Manage events
Qualifications
- Education: College/CEGEP
- Experience: 3 yea...