Director of Front Office Kananaskis
P
Pomeroy Lodging
📍 kananaskis village, ab, Canada
Job Description
Lead the Front Office team at Pomeroy Lodging in Kananaskis, AB as the Director of Front Office. Drive guest satisfaction and manage financial success in an exceptional setting.
This pivotal Department Head role demands strong leadership across the Front Desk, Bell Team, and Concierge. A solid background in hospitality management and proven experience in operational leadership are key for success. You will be responsible for overseeing daily operations and training staff to enhance the guest experience while optimizing financial results.
Key Responsibilities:
• Oversee daily Front Office operations and room assignments
• Proactively plan labor schedules based on occupancy and guest flow
• Train team on upselling initiatives for revenue enhancement
• Maintain high presentation standards for guest areas
• Lead recruitment, onboarding, and training initiatives
Requirements:
• Minimum 3 years management experience in Front Office
• Strong background in hospita...
This pivotal Department Head role demands strong leadership across the Front Desk, Bell Team, and Concierge. A solid background in hospitality management and proven experience in operational leadership are key for success. You will be responsible for overseeing daily operations and training staff to enhance the guest experience while optimizing financial results.
Key Responsibilities:
• Oversee daily Front Office operations and room assignments
• Proactively plan labor schedules based on occupancy and guest flow
• Train team on upselling initiatives for revenue enhancement
• Maintain high presentation standards for guest areas
• Lead recruitment, onboarding, and training initiatives
Requirements:
• Minimum 3 years management experience in Front Office
• Strong background in hospita...