Director of Collections
eClerx
📍 Muntinlupa City, National Capital Region, Philippines
Job Description
Position Title: Director – Collections (Individual Contributor)
Location: Alabang, Muntinlupa City
Work Set up: Work from Office (WIO)
Experience: 20+ Years
Position Summary
We are seeking an experienced and results-driven Director – Collections to lead and transform our global collections operations. The ideal candidate will bring over 20 years of extensive experience in hardcore collections, with a strong background in outbound collections and debt recovery. This role will serve as the strategic leader for collections across multiple portfolios, including Residential, Commercial, and National, spanning various regions.
The Director will be responsible for driving operational excellence, improving collection performance, ensuring regulatory compliance, and partnering with clients and internal stakeholders to...