Job Description
About the Role
As the Account Director, you'll own the overall success of a Finance & Accounting outsourcing portfolio—from client engagement and operational delivery to account growth and strategic expansion.
You'll work closely with senior client stakeholders, internal leadership, presales, solutions, and talent teams while leading a 200+ headcount delivery organization.
This role combines executive client management, operational leadership, commercial ownership, and business development.
Key Responsibilities
- Own executive relationships across US and Australian client accounts
- Lead end-to-end Finance & Accounting outsourcing delivery including:
- Accounts Receivable (AR)
- Accounts Payable (AP)
- General Ledger (GL)
- Financial Reporting
- Audit Operations
- Ensure SLA compliance, operational quality, and client satisfaction
- Lead large-scale client transitions, ...