Job Description
Ensure business leaders are well-informed about AGS tech strategy, particularly Acumen Intelligent Workforce Platform (IWP) by consulting with them and understand existing challenges and new opportunities Help business leaders grow value of their operations by advising and supporting on technology solutions Understand and clarify business problems and help identify solutions, working with product teams to build use cases that solve these problems, whilst avoiding bringing in the wrong technologies Adoption of Acumen IWP and Partner technologies Understand adoption barriers and work with technology and operations teams to overcome these Support AGS program leaders, EDs and VPs with overall technology strategy ROI monitoring Acts as the escalation point for PO, Leadership and Clients on technology and partnership issues related to service. Collaborates with other Global Business Services (GBS), as well as Finance & Business Solutions (FBS) team resources to better serve our Program Offic...