Director, Customer Technical Services (Contact Center Lead)
Mastercard
📍 Mexico, ciudad de méxico, Mexico
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Customer Technical Services (Contact Center Lead)
Overview
Mastercard Cross-Border Services helps banks, digital providers, and non-bank financial institutions modernize their Cross‑Border payment services to provide senders (consumers and businesses) with faster, more transparent, and more secure payments through multiple channels and payout methods. Cross‑Border Services specializes in use cases inclu...