Job Description
Lead the future of Canadian retail credit strategies as a Director of Customer Strategy & Performance. Shape vital lending solutions using advanced analytics and decision tools in a dynamic environment.
This important leadership role entails developing and optimizing high-quality credit strategies aimed at minimizing risk while enhancing customer experiences. You will oversee the alignment of customer lifecycle strategies across all retail credit products, leveraging analytics to derive actionable insights. Additionally, collaboration with product suite leads is crucial for successful implementation.
Key Responsibilities:
• Develop and optimize customer credit strategies and tools
• Ensure lifecycle strategy alignment across all stages
• Embed data-driven decisioning in credit processes
• Coordinate with product leads to enhance decision-making
• Leverage analytics for customer behavior insights
Requirements:
• Post-secondary education or equivalent experienc...
This important leadership role entails developing and optimizing high-quality credit strategies aimed at minimizing risk while enhancing customer experiences. You will oversee the alignment of customer lifecycle strategies across all retail credit products, leveraging analytics to derive actionable insights. Additionally, collaboration with product suite leads is crucial for successful implementation.
Key Responsibilities:
• Develop and optimize customer credit strategies and tools
• Ensure lifecycle strategy alignment across all stages
• Embed data-driven decisioning in credit processes
• Coordinate with product leads to enhance decision-making
• Leverage analytics for customer behavior insights
Requirements:
• Post-secondary education or equivalent experienc...