Director, Account & Relationship Management
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Wolters Kluwer
📍 Des Moines, IA, United States
Job Description
The **Director, Account & Relationship Management** is responsible for leading Wolters Kluwer ELM Solutions' global Account Management organization and driving the commercial success of the company's enterprise customer portfolio. This is a quota-carrying leadership role with accountability for customer retention, expansion revenue, and long-term account growth across a global installed base of strategic enterprise customers.
Reporting to the Vice President, Global Sales, the Director leads a team of Account Managers responsible for managing complex, multi-product customer relationships with many of the world's largest corporate legal departments. The Director develops and executes commercial strategies that strengthen executive relationships, modernize legacy commercial agreements, accelerate product adoption, and create long-term customer value.
This leader combines strategic thinking with disciplined execution, partnering across the business to deliver exceptional customer o...
Reporting to the Vice President, Global Sales, the Director leads a team of Account Managers responsible for managing complex, multi-product customer relationships with many of the world's largest corporate legal departments. The Director develops and executes commercial strategies that strengthen executive relationships, modernize legacy commercial agreements, accelerate product adoption, and create long-term customer value.
This leader combines strategic thinking with disciplined execution, partnering across the business to deliver exceptional customer o...