Digitalization Manager (Tijuana)

Link-Worldwide

📍 tijuana, tijuana, Mexico

Full-time Other-General

Job Description

The ideal candidate for this position is a resource closed to operations (Mexico level) ensuring a proper management of Digital transformation and solutions support. Lead the Digital Transformation strategy across all sites, ensuring continuous process improvement, operational efficiency, and adoption of digital tools aligned with the company integral vision.

Responsibilities
  • Own and drive the Local Digitalization Roadmap – ensures that the Digital Standards are deployed and used, organizes the Digital roadmap, conducts regular reviews identifying any deviance, and organizes additional training if needed.
  • Participate in the champion community led by the Business Process Owner.
  • Local enhancements Management – Process Change Request – serve as the relay between local business owners and the BPO, work collaboratively to identify, organize, and provide prioritized functional specifications for new business needs; present them to the Business Process ...
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