Job Description
As the Digital Business Partner, you will act as a key interface between business stakeholders and digital delivery teams, helping to improve portfolio processes, governance and technology adoption.
Key responsibilities include:
- Support the embedment, adoption and continuous improvement of ServiceNow Strategic Portfolio Management (SPM) and associated workflows.
- Contribute to the development and maturity of portfolio management models, improving visibility, governance and prioritisation of digital initiatives.
- Support digital demand management processes, including intake, assessment, prioritisation and delivery planning.
- Analyse demand and delivery datasets to provide insights, trends and recommendations that support strategic decision-making.
- Support AI-enabled portfolio management initiatives through data analysis and reporting.
- Identify process inefficiencies and implement practical improvements acr...