Job Description
**The opportunity**
We’re looking for a Developer Support Engineer to join our growing team in Tel Aviv. In this role, you’ll become an expert in our products and serve as a key technical point of contact for both customers and internal teams. You’ll have a direct impact on customer satisfaction and product quality by resolving complex issues and working closely with R&D, Product, and Business teams.
This is an opportunity to deepen your technical knowledge, build cross-functional partnerships, and drive meaningful improvements in both user experience and internal processes. Join us and be part of a team where your ideas, initiative, and technical skills will make a real difference.
**What you'll be doing**
+ Investigate complex technical issues and identify root causes and solutions using diagnostic tools.
+ Provide high-level technical support to strategic customers and internal teams.
+ Collaborate closely with R&D and Product teams to escalate an...
We’re looking for a Developer Support Engineer to join our growing team in Tel Aviv. In this role, you’ll become an expert in our products and serve as a key technical point of contact for both customers and internal teams. You’ll have a direct impact on customer satisfaction and product quality by resolving complex issues and working closely with R&D, Product, and Business teams.
This is an opportunity to deepen your technical knowledge, build cross-functional partnerships, and drive meaningful improvements in both user experience and internal processes. Join us and be part of a team where your ideas, initiative, and technical skills will make a real difference.
**What you'll be doing**
+ Investigate complex technical issues and identify root causes and solutions using diagnostic tools.
+ Provide high-level technical support to strategic customers and internal teams.
+ Collaborate closely with R&D and Product teams to escalate an...