Job Description
Description
We are seeking Desktop Support Technicians to support a critical merger & acquisition integration. This role will focus on onsite end-user support, device deployment, and user migrations to ensure a seamless Day 1 and post-close transition.
Key Responsibilities
+ Deploy, configure, and image desktops/laptops to corporate standards
+ Perform user migrations, including data transfer, profile setup, and domain alignment
+ Provide onsite desk-side (“floor walk”) support during migration and cutover periods
+ Troubleshoot hardware, software, and access issues (Windows, Office 365, VPN, peripherals)
+ Install and validate business-critical applications post-migration
+ Perform data backup and restoration to prevent data loss
+ Track and manage hardware inventory, including asset tagging and device swaps
+ Support user onboarding to new systems (logins, MFA, email access)
Required Skills & Exper...
We are seeking Desktop Support Technicians to support a critical merger & acquisition integration. This role will focus on onsite end-user support, device deployment, and user migrations to ensure a seamless Day 1 and post-close transition.
Key Responsibilities
+ Deploy, configure, and image desktops/laptops to corporate standards
+ Perform user migrations, including data transfer, profile setup, and domain alignment
+ Provide onsite desk-side (“floor walk”) support during migration and cutover periods
+ Troubleshoot hardware, software, and access issues (Windows, Office 365, VPN, peripherals)
+ Install and validate business-critical applications post-migration
+ Perform data backup and restoration to prevent data loss
+ Track and manage hardware inventory, including asset tagging and device swaps
+ Support user onboarding to new systems (logins, MFA, email access)
Required Skills & Exper...