Desktop Support Technician Olathe Medical Pavilion
O
Olathe Health
📍 pavilion, bc, Canada
Job Description
Elevate user support as a Desktop Support Technician at Olathe Medical Pavilion, focusing on installation, configuration, and usability of desktop systems. This full-time role emphasizes direct user support and knowledge management.
In this position, you will assist users with the functionality of desktop computers and peripheral devices. Your responsibilities will include troubleshooting, documentation, and collaboration with technology teams to resolve issues. Providing excellent customer service in a team-oriented environment is key to success.
Key Responsibilities:
• Assist users with installation and configuration of systems
• Provide support via phone, email, and desk-side visits
• Work with vendors to solve technical issues
• Maintain and document knowledge base articles
• Train users on basic hardware and software use
Requirements:
• Associate's Degree in Technology or 1 year equivalent experience
• High School Graduate or GED
• Experience with ...
In this position, you will assist users with the functionality of desktop computers and peripheral devices. Your responsibilities will include troubleshooting, documentation, and collaboration with technology teams to resolve issues. Providing excellent customer service in a team-oriented environment is key to success.
Key Responsibilities:
• Assist users with installation and configuration of systems
• Provide support via phone, email, and desk-side visits
• Work with vendors to solve technical issues
• Maintain and document knowledge base articles
• Train users on basic hardware and software use
Requirements:
• Associate's Degree in Technology or 1 year equivalent experience
• High School Graduate or GED
• Experience with ...