Job Description
Description
As a CBRE Field Support Analyst, you will provide technical support and solutions to internal users as part of the Digital & Technology (D&T) Support function. This role is highly visible and requires strong communication skills, professionalism, and the ability to support executive-level stakeholders. What You’ll Do: - Provide general desktop and end-user support for hardware and software issues. - Respond to and resolve incident and service requests through ticketing systems. - Support MS Office Suite and backend Office environments. - Manage and troubleshoot MS Intune and Active Directory. - Maintain office technology and remote management tools. - Provide Level 1 & Level 2 enterprise support. - Edit and maintain documentation related to applications and hardware environments. - Support standardized procedures to meet objectives and deadlines. - Model behaviors aligned with CBRE RISE values.
Skills
Desktop Support, Microsoft Intune, Active Direct...
As a CBRE Field Support Analyst, you will provide technical support and solutions to internal users as part of the Digital & Technology (D&T) Support function. This role is highly visible and requires strong communication skills, professionalism, and the ability to support executive-level stakeholders. What You’ll Do: - Provide general desktop and end-user support for hardware and software issues. - Respond to and resolve incident and service requests through ticketing systems. - Support MS Office Suite and backend Office environments. - Manage and troubleshoot MS Intune and Active Directory. - Maintain office technology and remote management tools. - Provide Level 1 & Level 2 enterprise support. - Edit and maintain documentation related to applications and hardware environments. - Support standardized procedures to meet objectives and deadlines. - Model behaviors aligned with CBRE RISE values.
Skills
Desktop Support, Microsoft Intune, Active Direct...