Job Description
JOB DESCRIPTION Ensure proper day-to-day operation of technology applications and equipment by identifying, researching and resolving technical problems Provide deskside assistance to resolve technology issues and provide how-to knowledge transfer to end users on a variety of computer-related issues Perform scheduled moves, installations, and cancellations, as well as other MAC-related tasks Provide quality level II support for users with a high degree of customer satisfaction, technical knowledge and timeliness either by resolving the issue or escalating and coordinating efforts of other Information Technology staff Solve technical issues and/or investigate eleva...
Req ID: 379122
We are currently seeking a Desktop Support Technician to join our team in Alpharetta, Georgia (US-GA), United States (US).
This is an on-site, client-based role. Only candidates local to Alpharetta, GA will be considered.
Role Responsibilities: