Desktop Support Specialist – SCCM, Intune, End-User Support & IT Service Management
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Astra North Infoteck Inc.
📍 Montreal, Quebec, Canada
Job Description
Job Description
Desktop Support Specialist – SCCM, Intune, End-User Support & IT Service Management
Required Skills and Responsibilities
• Certifications such as MCSA and ITIL Foundation are preferred and can enhance the candidate's profile.
• Experience in service transition.
• Knowledge of video conference technology for supporting remote users.
• Familiarity with software deployment processes.
• Understanding of compliance and process improvement.
• Proficiency in Microsoft Enterprise Applications, including:
• SCCM
• Intune
• Strong troubleshooting skills to resolve complex desktop issues.
• Bilingual communication skills (English and French).
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