Desktop Support Lead

Cognizant

📍 Mexico, ciudad de méxico, Mexico

Full-time Asistencia

Job Description

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!

Requirements

  • 6 years of experience with Intune, Autopilot, SCCM and Desktop support skills
  • Oversee the daily operations of the field services to ensure timely and effective resolution of user issues.
  • Provide expert break and fix support, audio and video in conferencing rooms, imaging, hands and eyes support, advanced desktop support complex technical challenges with precision and efficiency.
  • Collaborate with cross-functional teams to enhance service delivery and streamline support processes.
  • Implement best practices f...
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