Job Description
Join our global team of over 1,000 engineer support heroes, and work with some of the world’s leading brands, from high-street giants to energy multinationals and financial institutions.
The role:
Handle Incidents and Service Requests and near desk support
Provide services to End Users that include the following:
End User Devices including workstations, desktop PCs, laptop/notebook PCs, tablet PCs
Collaboration and Communication services and devices including smart phones, desktop phones, mobility devices, streaming media systems (video conferencing) and other End User computing Hardware devices and associated system Software
Network-attached devices (e.g. printers, scanners, copiers, multi-functional devices (e.g. printer/scanner/fax)
Locally-attached devices (e.g. personal printers, projectors);
Daily health checks to End User Devices and...