Desktop Support Analyst
R
Robert Half Technology
📍 Anderson, SC, United States
Job Description
Description We are looking for a Desktop Support Analyst to join our IT Services team in Anderson, South Carolina. This onsite, Monday through Friday role is a contract-to-permanent opportunity for a hands-on, detail-oriented individual who enjoys supporting end users and maintaining reliable desktop technology. The position focuses on preparing equipment, resolving technical issues, and keeping hardware and software environments organized and up to date.
Responsibilities:
• Prepare, install, and maintain desktops, laptops, operating systems, and business software for day-to-day user needs.
• Set up new employee equipment, image devices, and coordinate workstation deployments or hardware refreshes for current staff.
• Troubleshoot technical problems involving company-issued hardware, software, and desktop applications, delivering timely issue resolution.
• Administer support requests through ServiceNow by updating, resolving, or routing tickets based on priority an...
Responsibilities:
• Prepare, install, and maintain desktops, laptops, operating systems, and business software for day-to-day user needs.
• Set up new employee equipment, image devices, and coordinate workstation deployments or hardware refreshes for current staff.
• Troubleshoot technical problems involving company-issued hardware, software, and desktop applications, delivering timely issue resolution.
• Administer support requests through ServiceNow by updating, resolving, or routing tickets based on priority an...