Job Description
Job Description
• Provide IT support to internal users, ensuring service excellence
• Manage and maintain desktops, laptops, printers, thin clients, and related hardware
• Track and maintain device and software inventory throughout lifecycle
• Executes system updates, changes, and decommissions following change management protocols
• Troubleshoot and resolve end-user technical issues, escalating when necessary
• Contribute to process improvements using data, metrics, and Lean methodologies
• Participate in root cause investigations and implement corrective actions
• Ensure compliance with cybersecurity practices and report any vulnerabilities or incidents
• Communicate status updates and document all work thoroughly
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Quali...
• Provide IT support to internal users, ensuring service excellence
• Manage and maintain desktops, laptops, printers, thin clients, and related hardware
• Track and maintain device and software inventory throughout lifecycle
• Executes system updates, changes, and decommissions following change management protocols
• Troubleshoot and resolve end-user technical issues, escalating when necessary
• Contribute to process improvements using data, metrics, and Lean methodologies
• Participate in root cause investigations and implement corrective actions
• Ensure compliance with cybersecurity practices and report any vulnerabilities or incidents
• Communicate status updates and document all work thoroughly
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Quali...