Deskside Support Engineer Role Getronics London
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Getronics
📍 london, on, Canada
Job Description
Become a Deskside Support Engineer at Getronics in London and elevate your IT support career. This on-site position offers a chance to empower internal customers through effective technology solutions.
As a part-time employee, you will work 15 hours a week with the potential to transition to full-time by 2027. You will play a critical role in supporting desktop operations and technology, while continuously developing through structured training opportunities. Be part of a forward-thinking team focused on excellence in customer support.
Key Responsibilities:
• Diagnose and resolve desktop operating issues efficiently
• Own customer incidents, providing clear communication
• Work closely with service teams to address escalated issues
• Provide Smart hands support for hardware tasks
• Strategically manage and prioritize support requests
Requirements:
• Strong background in desktop support and IT customer service
As a part-time employee, you will work 15 hours a week with the potential to transition to full-time by 2027. You will play a critical role in supporting desktop operations and technology, while continuously developing through structured training opportunities. Be part of a forward-thinking team focused on excellence in customer support.
Key Responsibilities:
• Diagnose and resolve desktop operating issues efficiently
• Own customer incidents, providing clear communication
• Work closely with service teams to address escalated issues
• Provide Smart hands support for hardware tasks
• Strategically manage and prioritize support requests
Requirements:
• Strong background in desktop support and IT customer service