Job Description
What you’ll do
+ As a Department Sales Manager of Customer Service, you have a passion for sports and live an active lifestyle, and equal to that is your drive for customer service.
+ Product Knowledge and attentiveness towards customers needs is your playground.
+ You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your team.
+ As an ambassador and leader of the customer experience you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same.
+ Coach and develop your department team by setting expectations, keeping open lines of communication, coaching on a continual basis, providing constructive feedback, and ongoing support.
+ Create development plans for full-time staff – providing support and coaching to improve any performance gaps.
+ Communicate skills proven through ef...
+ As a Department Sales Manager of Customer Service, you have a passion for sports and live an active lifestyle, and equal to that is your drive for customer service.
+ Product Knowledge and attentiveness towards customers needs is your playground.
+ You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your team.
+ As an ambassador and leader of the customer experience you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same.
+ Coach and develop your department team by setting expectations, keeping open lines of communication, coaching on a continual basis, providing constructive feedback, and ongoing support.
+ Create development plans for full-time staff – providing support and coaching to improve any performance gaps.
+ Communicate skills proven through ef...