Job Description
**Job Requirements**
The Dental Operations Manager (OM) is the accountable business leader for a multi-million-dollar office, responsible for driving performance, leading teams, and ensuring operational excellence. This role requires a shift from operator to full business owner mindset, with end-to-end ownership of results, team engagement, and customer experience.
**Role Responsibilities**
+ Own total business performance, including KPIs, revenue growth, and customer/patient experience
+ Analyze performance data to identify trends, risks, and opportunities, and execute clear action plans
+ Lead monthly performance discussions and drive accountability for results
+ Build and sustain a high-performing team through coaching, development, and clear expectations
+ Create a strong leadership culture focused on engagement, development, and bench strength
+ Develop a talent pipeline to support current performance and future growth
+ Drive operation...
The Dental Operations Manager (OM) is the accountable business leader for a multi-million-dollar office, responsible for driving performance, leading teams, and ensuring operational excellence. This role requires a shift from operator to full business owner mindset, with end-to-end ownership of results, team engagement, and customer experience.
**Role Responsibilities**
+ Own total business performance, including KPIs, revenue growth, and customer/patient experience
+ Analyze performance data to identify trends, risks, and opportunities, and execute clear action plans
+ Lead monthly performance discussions and drive accountability for results
+ Build and sustain a high-performing team through coaching, development, and clear expectations
+ Create a strong leadership culture focused on engagement, development, and bench strength
+ Develop a talent pipeline to support current performance and future growth
+ Drive operation...