Default Servicing Specialist

Responsibilities

• Function as the Single Point of Contact (SPOC) with Homeowners when an investment enters a defaulted status
• Place outbound calls to Homeowners, send and respond to emails, and take inbound calls
• Review weekly reports regarding property status including sale of home, tax status, new liens, foreclosure, and bankruptcy
• Complete initial due diligence on events of default including ordering property reports and researching county websites or Pacer
• Learn and adhere to all investor guidelines and Hometap’s Option Purchase Agreement
• Review all incoming Legal documents and upload them to system of record
• Accurately enter data and maintain electronic files within the system of record
• Complete all default tasks assigned within set timeframes
• Comply with all state and federal guidelines
• Partner with Legal team on adverse events when necessary

Requirements

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