Dealership service Manager

Service Manager – Cambridge, Ontario
A leadership role built for someone who can command a shop, elevate a team, and deliver a service experience customers remember.
This position is designed for a high‑caliber Service Manager who thrives in a fast‑paced dealership environment, understands the rhythm of a busy shop, and knows how to balance customer satisfaction, technician efficiency, and departmental profitability. The dealership in Cambridge, Ontario is looking for a strong operator who can lead from the front and build a service department that runs with precision and pride.

What You’ll Lead

• Full daily operations of the service department, ensuring smooth workflow and exceptional customer experience
• Leadership of advisors, technicians, dispatch, and support staff with clear expectations and accountability
• Monitoring and improving key metrics including CSI, technician efficiency, ELR, and shop productivity
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