DDI Operations Engineer - Senior

Responsibilities

• Administer and support enterprise DNS, DHCP, and IPAM services within a global environment.
• Monitor, troubleshoot, and resolve incidents impacting DDI infrastructure and related network services.
• Manage DNS records, DHCP scopes, IP allocation activities, and related configuration changes.
• Support DDI modernization and migration initiatives, including transition activities to global DDI platforms.
• Perform system administration, patching, upgrades, and configuration maintenance across DDI environments.
• Leverage monitoring and operational tools to ensure service health, availability, and compliance with established service levels.
• Conduct root cause analysis and support problem management activities for critical incidents.
• Act as a technical SME and collaborate with stakeholders, partners, and operational teams to implement DNS/DHCP changes and support technical initiatives.
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