Job Description
Description
The Data Center Operations (DCO) Tech Trainee is responsible for diagnosing, troubleshooting, and physically repairing server and network devices within a live data center environment. Through a structured 6-month training program, the trainee develops foundational knowledge in hardware, software/OS, and networking fundamentals. The role involves resolving hardware and network issues using directed workflows and data-driven analysis, following standard operating procedures, and documenting all technical issues clearly in the ticketing system. The trainee safely installs and racks equipment in compliance with health and safety guidelines, participates in on-call duties and scheduled maintenance activities post-training, and collaborates with internal stakeholders during problem resolution. This role requires composure under pressure during critical events and strict adherence to safety, security, and operational policies in all aspects of daily work.
Key job resp...
The Data Center Operations (DCO) Tech Trainee is responsible for diagnosing, troubleshooting, and physically repairing server and network devices within a live data center environment. Through a structured 6-month training program, the trainee develops foundational knowledge in hardware, software/OS, and networking fundamentals. The role involves resolving hardware and network issues using directed workflows and data-driven analysis, following standard operating procedures, and documenting all technical issues clearly in the ticketing system. The trainee safely installs and racks equipment in compliance with health and safety guidelines, participates in on-call duties and scheduled maintenance activities post-training, and collaborates with internal stakeholders during problem resolution. This role requires composure under pressure during critical events and strict adherence to safety, security, and operational policies in all aspects of daily work.
Key job resp...