Job Description
Position Description:
At CGI, we take pride in delivering reliable, secure, and high performing technology solutions for our clients across industries. You’ll play a key role in supporting mission critical systems while driving automation, stability, and operational excellence. This is an opportunity to work with a collaborative, high impact group that values ownership, innovation, and continuous improvement
Your future duties and responsibilities:
Key Responsibilities
Operational Leadership & Incident Management:
· Lead and coordinate the daily operations of the database team, ensuring high availability and performance of all database systems (Oracle, MSSQL, RDS).
· Manage and triage problem tickets and incidents; ensure timely follow-up, root cause analysis, and resolution.
· Oversee change and release processes to minimize risk to production environments.
· Participate in on-call rotations, leading incident reso...