Operational Database Setup & Maintenance: Designs, installs, configures, and maintains databases required for IT service operations and ITSM tooling
Database Operations & Stability: Ensures stable day-to-day database operations, including availability, performance, and data integrity
Monitoring & Performance Control: Implements and maintains monitoring, alerting, and performance analysis for operations-relevant databases, in alignment with central monitoring standards
Incident & Recovery Support: Provides hands-on support for database-related operational incidents and recovery activities
Backup, Restore & Continuity: Maintains backup, restore, and recovery mechanisms for ITSM and operations databases
Operational Standards & Compliance: Applies defined operational standards, procedures, and documentation for database operations