Data Operations Supervisor
R
Robert Half Office Team
📍 Oakland, CA, United States
Job Description
Description
Data Operations Supervisor
We are seeking an experienced Data Operations Supervisor to lead a team while overseeing membership data operations, dues processing, quality assurance, and reporting. This role combines team leadership, data management, customer service, and process improvement in a fast-paced membership environment.
Key Responsibilities
+ Supervise, coach, and support a team of 5 Analysts.
+ Monitor membership data entry, dues processing, and reconciliation activities for accuracy
+ Conduct audits and quality assurance reviews of membership and payment records
+ Serve as a resource for policy interpretation, eligibility requirements, and membership-related questions
+ Handle escalated member concerns and provide resolution support
+ Partner with internal teams and external vendors on database, system, and reporting issues
+ Support nonprofit database and other database-related p...
Data Operations Supervisor
We are seeking an experienced Data Operations Supervisor to lead a team while overseeing membership data operations, dues processing, quality assurance, and reporting. This role combines team leadership, data management, customer service, and process improvement in a fast-paced membership environment.
Key Responsibilities
+ Supervise, coach, and support a team of 5 Analysts.
+ Monitor membership data entry, dues processing, and reconciliation activities for accuracy
+ Conduct audits and quality assurance reviews of membership and payment records
+ Serve as a resource for policy interpretation, eligibility requirements, and membership-related questions
+ Handle escalated member concerns and provide resolution support
+ Partner with internal teams and external vendors on database, system, and reporting issues
+ Support nonprofit database and other database-related p...