Job Description
Responsible for effective delivery of hands-on technical support and installations. This will include server hardware and network break-fix tasks, structured cabling installation, rack deployments and decommissioning activities, site planning, problem escalation and performing installations in an Oracle Cloud Infrastructure (OCI) data center. Prioritize ticketing queues, resolving incidents and escalations, and to clear blocking issues to enable continued delivery of hands-on technician activities in accordance with internal polices and service level agreements. Provide 24x7 site coverage for Oracle OCI data center sites.
About The CandidateBachelor of Science degree in Computer Science, Information Systems OR equivalent work experience
Hands on experience in IT Infrastructure support, server and network maintenance and structured cabling in a large-scale mission critical environment
Hands on experience and adequate understanding of ...