Data Analyst - AI Insights

What makes Cognizant Netcentric a great fit for you?

At Cognizant Netcentric, we create memorable digital experiences for the world’s leading brands. We are a diverse, global community of Adobe experts working across countries, cultures, and technologies.

Our inclusive culture blends the entrepreneurial spirit of a startup with the stability, resources, and learning opportunities of a global organisation.

With Holacracy at our core, every individual is empowered to make an impact.

The role

We're looking for a Data Analyst to translate AI-generated insights from customer call transcripts into actionable product and operational improvements.

Embedded in a cross‑functional team alongside Data Scientists and Product Managers, you'll bridge the gap between technical insights and real-world implementation — helping identify why customers call and driving initiatives that reduce call volume and improve customer experience. The role s...