CX Specialist CMO with Spanish

CX Specialist CMO with Spanish

Are you passionate about delivering outstanding customer service and ensuring seamless order management? Join ArcelorMittal Business Center of Excellence and become part of an international team where you will play a key role in supporting customers and coordinating end-to-end order processes.

Your Responsibilities

• Prepare and process customer offers using dedicated tools and systems.


• Manage customer orders in ERP/SAP systems, including order entry, verification, and release.


• Coordinate order fulfillment with Production Planning, Supply Chain, Logistics, Quality, and other internal stakeholders.


• Monitor order progress and proactively communicate updates to customers.


• Handle customer inquiries regarding order status, deliveries, and documentation.


• Support claim management processes, including...