CX Platform Integration Project Lead
L
Lorven Technologies Inc.
📍 omaha, ne, United-States
Job Description
Our client is looking Project Management for Long term project in Omaha, NE (Onsite) Below is the detail requirement.
Job Title: Project Managemen
tLocation: Omaha, NE (Onsite
)
Job Descriptio
- n:Experienced Project Manager to lead and coordinate delivery of a Call Center Transformation initiative centered on implementation of the NICE CXone platform and integration with Salesforce and Snowflake to support a unified customer experience and enterprise analytics capabilitie
- s.Accountable for end-to-end program governance, including detailed project planning, milestone tracking, risk and issue management, and coordination across vendor, client, and third-party team
- s.Manage all integration dependencies between NICE CXone, Salesforce Service Cloud, on-premises services, and Snowflake data pipeline
- s.Ensure align...