Job Description
Job Details CX & Communications Manager About Lumia Care Lumia Care is a growing healthcare organisation with a clear purpose: to provide trusted support locally, delivered by the best people. With services spanning multiple healthcare and community care sectors, Lumia Care is entering an exciting new phase of growth. The business has built strong foundations, developed a talented leadership team, and is now focused on creating a more connected, customer-centric experience across every stage of the customer journey. As part of this next chapter, Lumia Care is seeking a CX & Communications Manager to lead the evolution of its customer experience, communications and go-to-market capability. The Opportunity This is a newly elevated role with the opportunity to genuinely shape how Lumia Care engages with customers, supports its sales teams and positions itself in the market. Reporting to the Head of Customer & Growth, you will lead a team of three and take ownership ...