Job Description
As a Customer Team Leader, you'll lead a small team in a fast‑paced Co‑op store, supporting post office, bakery, online services or home‑delivery drivers. The role involves delivering essential services to the community and ensuring a great customer experience.
Key Responsibilities
- Own the day‑to‑day running of the store and lead the team during your shift
- Motivate, coach and support team members to deliver great service and efficient operations
- Work hands‑on on the shop floor and tills, setting the pace for Customer Team Members
- Support store performance through merchandising, stock accuracy and HR processes
- Champion Co‑op through community engagement and membership growth
- Maintain high standards, keep the store safe, well‑stocked and presented
Qualifications & Requirements
- Passion for people and leadership
- The ability to work flexibly and lead by example