Job Description
Veta Virtual is hiring a Customer Support Specialist for a high-growth client in the online vehicle sales and automotive marketplace industry. This customer-first, communication-driven role is ideal for someone friendly, professional, and energized by helping people navigate the process confidently.
Schedule: Monday through Saturday — 9:00 AM to 4:00 PM Pacific Time (7 hours/day).
Your Role
As a Customer Support Specialist, you will be the first voice customers hear when they reach out, serving as a friendly, knowledgeable guide who helps vehicle sellers understand the listing process, answer their questions confidently, and ensure they always know what happens next. You will work closely with the internal Listing Team to coordinate seamless handoffs and keep the customer experience moving forward without gaps. Your day-to-day will involve:
- Answering all incoming customer phone calls in a professional, friendly, and helpful manner — serving...