Customer Support Specialist

Job Title: Customer Service Executive – International Voice Process Location: Jaipur Job Summary We are seeking dynamic and customer-focused professionals for an International Voice Process role. The ideal candidate should have at least 6 months of experience in an international BPO voice process and possess a technical educational background. The role involves handling customer queries, providing effective resolutions, and ensuring a high level of customer satisfaction. Key Responsibilities Handle inbound and/or outbound customer interactions through voice support. Resolve customer inquiries, complaints, and technical issues efficiently. Provide accurate information about products, services, and processes. Maintain high standards of customer service and professionalism. Document customer interactions and update records in CRM systems. Meet quality, productivity, and customer satisfaction targets. Collaborate with internal teams for issue escalation and resolution. Required Qualificati...

Apply for this Position