Job Description
Job Title: Customer Service Executive
Location: Ghansoli, Navi Mumbai
Shift: Rotational Shift
Working Days: 5 Days Working
Week Offs: 2 Rotational Week Offs
Job Description
We are looking for enthusiastic and customer-focused professionals to join our team as Customer Service Executives. The ideal candidate should possess excellent communication skills and a passion for delivering outstanding customer experiences.
Key Responsibilities:
- Handling consumer queries & complaints on social media platforms & chats.
- Educate current and potential consumer with product and service information.
- Maintain accurate records.
- Identify and escalate priority issues to the reporting personnel.
- Open to Achieving Sales Targets
- Actively participate in team meetings...