Job Description
POSITION: Retail Customer Support Associate
ABOUT THE ROLE Join Teleperformance, a global leader in customer experience management, and represent a premium consumer electronics and technology brand. The role involves interacting with customers, resolving queries, providing product and service support, and delivering a world-class customer experience
.
KEY RESPONSIBILITIE
S:Handle customer interactions through designated support channel
s.Resolve customer concerns efficiently while maintaining service quality standard
s.Deliver exceptional customer experience and brand representatio
n.Meet productivity, quality, and performance metric
s.Maintain accurate records of customer interaction
s.
COMPENSATION & REWA
RDSAnnual CTC: n4.3 LPA • Monthly CTC: n36,
000Approximate Monthly In-Hand: n32,
000Performance Linked Incentive (PLI): n1,700 per month upon target achievement (eligible from the 3rd mont
h).Additional incentives over and ...
ABOUT THE ROLE Join Teleperformance, a global leader in customer experience management, and represent a premium consumer electronics and technology brand. The role involves interacting with customers, resolving queries, providing product and service support, and delivering a world-class customer experience
.
KEY RESPONSIBILITIE
S:Handle customer interactions through designated support channel
s.Resolve customer concerns efficiently while maintaining service quality standard
s.Deliver exceptional customer experience and brand representatio
n.Meet productivity, quality, and performance metric
s.Maintain accurate records of customer interaction
s.
COMPENSATION & REWA
RDSAnnual CTC: n4.3 LPA • Monthly CTC: n36,
000Approximate Monthly In-Hand: n32,
000Performance Linked Incentive (PLI): n1,700 per month upon target achievement (eligible from the 3rd mont
h).Additional incentives over and ...