Customer Support Specialist

Location: Q City, Hyderabad

Work Schedule: 5 Days Working | 2 Rotational Week Offs

Shift: Night Shift (Mandatory)

Transportation: Two-way Cab Facility Provided

Eligibility Criteria

• Graduate in any discipline.
• Minimum 2 years of experience in international customer service, supporting chat or mobile messaging channels.
• Comfortable working in night shifts and rotational week offs.
• Typing speed of 50 WPM or above with 90% accuracy.
• Strong web navigation and internet research skills.
• Basic troubleshooting knowledge.
• Ability to multitask and efficiently switch between multiple screens, tools, and applications.
• Excellent verbal and written communication skills.

Key Responsibilities

• Deliver exceptional customer support by responding to customer inquiries through web chat, mobile messag...