Customer Support Specialist
R
Robert Half Office Team
📍 Carlsbad, CA, United States
Job Description
Description
A leading manufacturing company in North County San Diego is expanding its customer support team and is looking for a Customer Support Specialist who enjoys solving problems, building relationships, and keeping orders moving. This role is ideal for someone who thrives in a fast-paced environment and enjoys collaborating with Sales, Production, Shipping, and Purchasing to ensure customers receive outstanding service from start to finish. You'll be more than just the voice answering the phone—you'll become a trusted resource for customers while helping coordinate orders, product availability, and delivery timelines.
Responsibilities
Customer Support
+ Serve as the primary point of contact for customers via phone and email
+ Provide updates regarding production schedules, inventory availability, and shipment status
+ Process customer requests, returns, and warranty inquiries
+ Build lasting relationships by delive...
A leading manufacturing company in North County San Diego is expanding its customer support team and is looking for a Customer Support Specialist who enjoys solving problems, building relationships, and keeping orders moving. This role is ideal for someone who thrives in a fast-paced environment and enjoys collaborating with Sales, Production, Shipping, and Purchasing to ensure customers receive outstanding service from start to finish. You'll be more than just the voice answering the phone—you'll become a trusted resource for customers while helping coordinate orders, product availability, and delivery timelines.
Responsibilities
Customer Support
+ Serve as the primary point of contact for customers via phone and email
+ Provide updates regarding production schedules, inventory availability, and shipment status
+ Process customer requests, returns, and warranty inquiries
+ Build lasting relationships by delive...