Customer Support Representative

Confidential

📍 johannesburg, johannesburg, South-Africa

Full-time Customer service / support

Job Description

Company and Job Description Join an innovative organisation that values exceptional customer experiences and operational excellence. This role offers the opportunity to work within a collaborative support environment where you will play a key role in resolving customer queries, investigating data-related issues, and ensuring a seamless client experience. You will be exposed to both customer engagement and technical problem-solving, allowing you to develop your analytical and technical capabilities while working alongside experienced professionals. The organisation promotes continuous learning and provides an environment where motivated individuals can grow their careers and expand their skill set. Key Responsibilities: Respond to customer enquiries via phone, email, and support platforms in a professional and timely manner Investigate and resolve customer issues relating to products, services, and data discrepancies Use SQL queries to analyse and troubleshoot customer-reported concerns...
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